To our valued clients and partners,
These truly extraordinary times will put us all to the test, as individuals, organizations and as communities. It is during these times, our values, the foundation on which we are built will come to the fore and guide us through the turbulence. We would like to reassure you that all of R. J. Burnside and Associates Limited, Neegan Burnside Ltd., and Burnside International Limited are ready to face the challenge before us.
Our response to the COVID-19 pandemic continually evolves. While our offices are closed to the public, we remain open for business, and our commitment to meet your needs and deliver your projects remains steadfast. Our investment in collaborative technology platforms as well as our longstanding commitment to flexible work at home arrangements has in many ways prepared us for this moment. The vast majority of our staff are now seamlessly working from home through phone, e-mail, and Office 365 software including collaboration tools such as Microsoft Teams and SharePoint. Cloud based technology allows full access to files, design tools and drawings. Each of our staff has the ability to host conference calls remotely.
We update our staff regularly with the latest information available and have instituted a host of measures aimed at keeping both our staff and clients as safe as we can. We are promoting the use of our platforms to conduct meetings virtually and minimize opportunity for contact. Business travel of any form is limited to that only essential to meet the needs of our clients, such as that necessary to visit ongoing construction projects. We emphasize social distancing, as well as protocols for proper hygiene.
We are finding that the majority of our clients have a shared view in the importance of “carrying on” as best we can, recognizing that doing so means we just have to do things a little differently. We appreciate your understanding and patience as we collectively work together to achieve our shared goals.
We note that this is a time for helping, for people, organizations and communities to band together. If we in some small way can help you at this time, whether that be through sharing our technology platforms to make it easier for you to continue your business, or in some other way, please do not hesitate to reach out to us. We will work to minimize disruption to our clients, as situations allow, during these incredibly disruptive times.
Stay safe. Be Well.
Ian Drever, P. Eng.
President, R.J. Burnside and Associates Limited
Engineering projects of all shapes and sizes.